MBA Quality Care Ltd
Committed to providing safe, compassionate and quality care
Who are we
MBA Quality Care is a CQC registered domiciliary care agency committed to supporting individuals with a range of care needs within the comfort of their homes.
MBA Quality Care is committed to:
-
Mentoring and Motivating Staff to be the best
-
Providing the Best care for the Client
-
Maintaining Accountability to Clients, Management & CQC
All this enables us to provide Quality Care within the comfort of your home.
We operate across the London Borough of Havering and employ experienced care professionals who are either qualified by experience or studying towards a Diploma in Care ranging (Level 2 - Level 5).
Quality and compassionate care lie at the core of all services which we provide. Our care professionals believe passionately in providing a personalised, dignified and holistic service to clients with a smile.
Our mission and values:
-
Maintaining effective communication between our carers, the client and the client’s support network
-
Providing bespoke and dignified care services to enable client independence
-
Offering companionship through the development of meaningful relationships
-
Providing safe care services, complying with all relevant care standards, and remaining up-to-date with best practices
Our values are lived by our staff. We adopt a value-based approach to recruitment outlined in Skills for Care’s Recruitment & Retention Programme to ensure our staff align with our values.
Our Approach
Every client has different needs. We approach every new client relationship as a blank slate, by listening to the client and their family members. This allows us to create a dedicated care plan which becomes integral to the caring relationship.
We adopt a people-first, tailored approach to care, helping individuals to maintain their independence. Building trusted relationships with clients and their support network is critical. To do this we typically assign a maximum of 3-4 carers to provide care support to clients over a typical week.
The support we offer works in partnership with the support offered by family, friends, district nurses, social workers, doctors and any other health professionals to ensure that the needs of the client are fully met.
What our clients are saying
“We are very pleased with the care our mother receives from MBA Quality Care. Her carers are professional and treat her with kindness and understanding and she has a good rapport with them. They consistently arrive and stay for the agreed times and any issues are dealt with promptly and sensitively. Liaison between the family and the company is excellent and when changes are required care and medication plans are updated and implemented swiftly. Records of visits and procedures are well kept. We would recommend MBA to anyone who is considering care for a relative” .
— The Owen Family
“High standard of care provided to our Mother, especially the importance of personal hygiene. Staff are friendly and at all times treated our mother with dignity and respect”.
— JB (daughter of client)
“The care, my late husband received from Antonia was excellent. She took her time with him and was always pleasant. Can recommend her for her caring role”.
— SC (wife of client)
“I was so pleased with the help and care l received in looking after my husband when he became so ill with dementia. Thanks to Antonia and her team”.
—PC (wife of client)